Orders are processed with care and efficiency. If your order is placed before 12 PM (noon, Paris time) on a business day, it will be prepared and shipped the same day. If placed after 12 PM, it will be shipped the next business day. We exclusively ship with UPS Express, ensuring fast and reliable delivery:
France: delivery within 24 hours. International: delivery within 48 hours.
How can I track my order?
Once your order has been shipped, you can track it using the tracking number in your customer account. You will also receive an SMS when the package is handled by UPS. You can modify the delivery time slot or address directly through the UPS app.
How can I return my order?
30-day complimentary returns with UPS.
Prepaid label included, with home pickup available.
Returns made easy at returns.zhiggie.com.
Refunds are processed within 15 days of receiving your return.
What about customs fees / taxes?
All customs fees, import taxes, and other charges are included in the sale price. You won’t have any surprises upon delivery; everything is taken care of to ensure a smooth shopping experience.
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Customer care
hello@zhiggie.com +33 6 86 18 90 55
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