We want your order to reach you as quickly as possible. That's why we ship from local warehouses, directly from New Jersey for our US customers, and from France for our French and international customers.
Orders are processed with care and efficiency. If your order is placed before 12 PM on a business day, it will be prepared and shipped the same day. If placed after 12 PM, it will be shipped the next business day. We exclusively ship with UPS Express, ensuring fast and reliable delivery:
France & US: delivery within 24 hours.
International: delivery within 48 hours.
Once your order has been shipped, you can track it using the tracking number in your customer account. You will also receive an SMS when the package is handled by UPS. You can modify the delivery time slot or address directly through the UPS app.
You have 15 days from receiving your order to return any item, free of charge. To start a return or exchange, simply visit returns.zhiggie.com. A prepaid UPS return label will be available to download instantly. No cost, no hassle. Refunds are issued to your original payment method within 5 days of receiving your return.
All customs fees, import taxes, and other charges are included in the sale price. You won’t have any surprises upon delivery; everything is taken care of to ensure a smooth shopping experience.
