Privacy Policy

Last updated: February 19, 2025

This Privacy Policy describes how ZHIGGIE ("we", "us", "our") collects, uses, and discloses your personal information when you use our website zhiggie.com (the "Site") or otherwise communicate with us. By using the Site, you agree to the practices described herein.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised "Last updated" date.

Personal Information We Collect

We collect the following information depending on your interactions with our Site:

• Contact details: Name, address, email, phone number
• Order details: Billing/shipping information, payment confirmation
• Account information: Username, password, security data
• Support communication: Any information you provide during contact

Usage Data & Cookies

We collect data via cookies and pixels to understand how users interact with the Site. This includes IP address, device/browser info, and network connection data. You can adjust your cookie preferences in your browser settings.

Third Party Services

We work with partners like Shopify (e-commerce), Shopify Payments (transactions), UPS (shipping), and Klaviyo (email marketing). These providers may collect data in accordance with their own privacy policies.

How We Use Your Information

• To provide services: order processing, account access, delivery, returns
• Marketing: With your consent or based on legitimate interest
• Security: Fraud prevention and user protection
• Support & Improvement: Customer service and service optimization

Disclosure of Information

We may share your data with service providers and partners as needed to operate the Site and deliver services.

User-Generated Content

Content shared by users (e.g., reviews) may be publicly accessible.

Third-Party Links

Our Site may link to external sites. We are not responsible for their privacy policies.

Children's Privacy

Our services are not intended for children. If we become aware of data from a child, we will delete it promptly.

Data Retention

We retain your data as long as necessary for our services and to meet legal obligations.

Your Rights

You may request access, correction, deletion, or restriction of your data. You may also opt out of marketing communications or lodge a complaint with a data authority.

International Transfers

Your data may be processed in countries outside your own, including locations where Shopify, UPS, and Klaviyo operate.

Contact

For any questions, contact us at hello@zhiggie.com or write to us at 47 Boulevard de Courcelles, Paris, 75008, France.