Privacy Policy and Cookies

PRIVACY POLICY AND COOKIES PREAMBLE

ZHIGGIE, a société par actions simplifiée (simplified joint-stock company) registered in the Paris Trade and Companies Register under number B 898 103 114 and whose registered office is at 47 boulevard de Courcelles, Paris (75008); Telephone +33 1 89 53 37 89; Email: hello@zhiggie.com, specializing in the design, manufacture, and marketing of clothing, wishes to inform you of the measures implemented to protect your personal data and your privacy in accordance with current legislation and more particularly with the provisions of the French Data Protection Act of January 6, 1978 as amended, European Regulation 2016/679 and the recommendations issued by the CNIL (hereinafter "Current Legislation").

In application of the Legislation in force, you have the right to access, oppose, rectify, delete, port and limit the processing of your personal data. You also have the right to define directives concerning the fate of your personal data after your death. These rights can be exercised by post to the following address: ZHIGGIE - 47 boulevard de Courcelles à Paris (75008); Telephone +33 1 89 53 37 89; Email: hello@zhiggie.com, attaching to your request a copy of your identity document (which will not be kept by ZHIGGIE and can either be destroyed or returned to you at your request). You have the right to lodge a complaint with the CNIL if you consider that we are not complying with the regulations applicable to personal data.

As the party responsible for processing your personal data, ZHIGGIE wishes to respond to your concerns regarding the confidentiality of the information you send us by any means of communication, in particular: www.zhiggie.com website and social networks (hereinafter referred to as "Communication Channels").

When you provide us with your personal data, you authorize us to use, store and, if necessary, pass them on to our partners when required to process your requests. By communicating personal data to us via the Communication Channels, you accept this policy. Our policy may be modified to take account of changes in current legislation concerning personal data. We will keep you informed of any such changes.

Personal data transmitted to ZHIGGIE

This is information about you as a natural person that you have voluntarily communicated to ZHIGGIE via the various Communication Channels and which is essential for processing your order (such as your surname, first name, e-mail address, telephone number, postal address).

Please note that the information that must be provided to ZHIGGIE is indicated by an asterisk on our website (hereinafter "the Site"). Information not marked with an asterisk is optional.

This information is essential for processing your orders. Unfortunately, orders cannot be processed without this information.

Data relating to your browsing on the Site (cookies)

During your browsing on the ZHIGGIE website, temporary cookies may be stored on your computer.

What are cookies?

A cookie is a text file that allows ZHIGGIE to identify the device in which it is stored for the duration of the cookie's validity or storage.

During your browsing on the Site, ZHIGGIE may record, in a dedicated space on the hard disk of your device (computer, tablet or smartphone), one or more "cookies" through the Internet browser you use and depending on the settings you have selected on it regarding cookies. This information includes:

• The type of Internet browser you are using;
• The type of operating system and device you are using to access the Service;
• The domain name of your Internet service provider;
• The Internet page you came from;
• Your country of residence and language.

The pages and options you visit and access on our Site.

On your first visit to our Site, whenever ZHIGGIE considers placing a cookie on your device, an information banner will be displayed at the bottom of the page. By continuing to browse the Site after clicking on "I accept", you expressly agree that ZHIGGIE may place cookies on your device (cookies related to targeted advertising operations, certain audience measurement cookies, social network cookies generated in particular by their sharing buttons when they collect personal data). If you continue to browse the site, cookies may be deposited on your computer. The banner will remain displayed until you continue browsing, i.e. until you go to another page of the Site or click on an element of the Site. If you do not wish to accept all or part of the cookies, we recommend that you click on the "Learn more" link on the banner, and follow the detailed instructions allowing you to refuse them.

Cookies do not generate or transmit computer viruses that could infect your device; they can only be read and recognized by the sender.

You can change your cookie settings at any time. Below you'll find information on cookies and how to manage your browser's cookie settings.

Consent to the use of cookies is valid for 13 months. At the end of this period, we will ask for your consent again.

If you would like to know more about cookies and how they are used, you can consult the Commission Nationale de l'Informatique et des Libertés (French Data Protection Authority) file at the following address: www.cnil.fr, under the heading "Cookies: tools for controlling them".

Cookies on the Site:

ZHIGGIE may use the following types of cookies (see banner at bottom of page):

• Session management cookies
• Audience measurement cookies (statistical cookies)
• Cookies required for certain optional functions
• Cookies for targeted advertising
• Social network cookies, notably generated by their sharing buttons when they collect personal data.

Session management cookies are essential for the proper operation of the Site. Refusing to accept them may result in a slowdown and/or malfunction of the Site.

By analyzing the way in which you use the Site, ZHIGGIE can offer you a better browsing experience in order to respond appropriately to your expectations and also identify any problems you may encounter in order to provide rapid solutions.

You have the option of simply objecting to cookies via the procedures detailed in c) below. ZHIGGIE may integrate third-party applications on its Site that enable you to share Site content with others. This is notably the case with the "Share" or "Like" button on Facebook, Instagram, Snapchat. The social network concerned is then likely to identify you and save cookies on your devices. We invite you to consult their privacy policy.

Your choices concerning cookies

You can modify your browser settings at any time to accept, configure or refuse cookies. You have several options: accept all cookies, be notified when a cookie is stored, or systematically refuse all cookies.

Lou Yetu informs you that deactivating session or feature cookies may prevent you from viewing the Site. In this respect, Lou Yetu cannot be held responsible for any degradation of our services linked to the settings you have chosen.

Each Internet browser offers different cookie management settings. In general, these are described in the help menu of each browser. If you are using a browser type or version other than those listed below, please consult your browser's "Help" menu.

If you're using Safari 5.0 (on a computer):

• Choose Safari > Preferences, then click on "Security";
• In the "Accept cookies" section, specify whether and when Safari should accept cookies from websites;
• For an explanation of the options available to you, click on the help button "?"
• If you have set Safari to block cookies systematically, you may need to accept cookies temporarily in order to open a page. Repeat the above steps, selecting "Always". When you're finished with the page in question, disable cookies again and delete the cookies from the page.
• For further information, please visit: support.apple.com/kb/ht1677?viewlocale=fr_FR

If you're using Safari on iOS (tablets and smartphones):

• Open the "Settings" application and select "Safari";
• In the "Privacy" section, go to "Accept cookies".
• Define your privacy settings.
• For more information, please visit: support.apple.com/kb/ht1677?viewlocale=fr_FR

If you use Google Chrome:

• Choose the "Settings" menu;
• Click on "Show advanced settings" and go to "Privacy";
• Click on "Content settings";
• Select "Block cookies and third-party data" to block cookies.
• For further information, please visit: support.google.com/chrome/answer/95647?hl=fr

If you use Mozilla Firefox:

• Click on "Menu" then "Options";
• Select the "Privacy" icon;
• In the History area, for the "Retention rules" option, select "Use personalized settings for history";
• Check the "Accept cookies" box to enable cookies, or uncheck it to disable them. If you encounter difficulties with cookies, make sure that the "Accept third-party cookies" option is not set to "Never".
• Choose how long you want your cookies to last by selecting one of the 3 options below:
• "Expiry": Each cookie will be deleted on its expiry date, which is set by the site that issued the cookie.
• "Close Firefox": Cookies stored on your computer will be deleted when you close the Firefox browser window.
• "Ask me each time": a warning will be displayed each time a website wishes to save a cookie, asking you whether or not you agree to its saving.
• Click OK to close the "Options" window and confirm your choices.
• For more information, please visit: support.mozilla.org/fr/products/firefox/privacy-and-security/cookies

If you're using Internet Explorer 8.0 or higher:

• Go to the "Tools" menu, then select "Internet Options";
• Click on the "Privacy" tab;
• Select the desired level of confidentiality using the slider: upwards to "Block all cookies" to block all cookies, or down to "Accept all cookies" to accept all cookies.
• For further information, please visit: windows.microsoft.com/fr-fr/internet-explorer/delete-manage-cookies

If you're using Android:

• Tap on the button in the top right-hand corner;
• Select "Settings", then "Privacy & Security";
• Define the privacy settings you wish to apply.

For what purposes is your data collected?

When you contact ZHIGGIE via the various Communication Channels mentioned above, your personal data may be collected for the following purposes:

• The provision of access to the Site and access to your dedicated customer area to enable you, in particular, to consult and track your orders;
• Fulfillment of the orders you have placed on the Site (in particular, tracking and return of products, as well as any complaints);
• Sending you newsletters and any other documentation (brochures in particular) you may have requested;
• Answering your questions;
• Informing you of similar new garments that may be of interest to you;
• More generally, compliance with ZHIGGIE's legal, regulatory, accounting and tax obligations;
• Handle requests and complaints made by you regarding orders;
• Handling all newsletter subscriptions and unsubscriptions at your request;
• Communication of information relating to ZHIGGIE and its partners: news, products and services, commercial prospecting and personalized offers.

How and for how long?

Security of your data

As the party responsible for processing your personal data, ZHIGGIE implements all the technical and organizational measures necessary to protect your personal data.

How long we store your data

We store this information for a period that is proportionate and necessary to the purpose for which we process it, and in any event for the period required to meet a legal or regulatory obligation. Data is kept for no longer than is necessary for the following purposes:

• Newsletter: your data will be kept for as long as your subscription is active. You may unsubscribe at any time by clicking on the unsubscribe link.
• Order processing: the data required to process your request will be kept for a maximum of three years from the date of your last order or our last contact.
• Commercial offers: your data will be kept for as long as you agree to receive our commercial offers. You can unsubscribe at any time by clicking on the unsubscribe link.

For which recipients?

ZHIGGIE and its partners

We would like to inform you that in order to fulfill the purposes mentioned above, your data may be processed by technical service providers (IT, hosting, e-mail distribution, maintenance, online payment service provider, etc.), who are located within the European Union.

Non-partner third parties

ZHIGGIE will not transfer or sell your personal data to non-partner third parties. We do not provide any personal data to agencies or companies for marketing or commercial purposes.

If the law, an authority (for example the tax authorities or the CNIL) or a judge should oblige ZHIGGIE to communicate personal data concerning you, ZHIGGIE undertakes, insofar as possible, to notify you (unless ZHIGGIE is not authorized to do so, in particular in view of any legal or judicial obligations that may be incumbent upon it).

Finally, we may acquire, merge with or be acquired by another company or dispose of all or part of our assets. In such a case, your personal data may be communicated to another company, but such communication will be subject to the applicable privacy and cookie policies.

How do links on the Sites to other sites affect me?

We may occasionally place links on our Site to other websites and applications operated by third parties. These links are provided solely for your convenience and are intended to add value to your visit. However, by including these links, we have no control over such websites and applications, which are independent from ZHIGGIE and have separate privacy policies. When you leave our Site, our policies no longer apply. Accordingly, we will not be responsible for the accuracy, appropriateness, availability, reliability, copyright compliance, legality or decency of material contained in third-party websites and applications linked to our Site. We strongly encourage you to review the terms and conditions and privacy policies of any third-party websites and applications before using their sites.

How can you access, update or delete information in "your space"?

To modify one or more of the personal data entered in your customer area, we invite you to:

• contact your advisor and/or send your request to the following e-mail address: contact@zhiggie.com

What if you have further questions about ZHIGGIE's privacy and cookies policy?

If you have any questions or concerns about this privacy and cookie policy, you can contact us at contact@zhiggie.com or by post at 47 Boulevard de Courcelles, Paris 8.